Ponderosa Homes

CUSTOMER SERVICE PAGE

HOMEOWNER REPAIR REQUEST

Your ongoing satisfaction is our top priority, a fact seen in our longstanding dedication to providing prompt, thorough customer service. All service requests must be submitted in writing or via e-mail. Please use the convenient form below.

By submitting this form you are requiring that the items below be addressed by Ponderosa Homes’ Customer Service Department pursuant to the customer service procedures.

Please enter as much information as you can. Items with an astericks (*) are required.

If this is a TRUE EMERGENCY, please call (925) 932-5802 and a field representative will contact you as soon as possible.

From:

Regarding:

Date:

COE:

Homeowner*:

Project*:

Address*:

Tract#:

City*:

Lot#:

State*:

Zip*:

Email*:

Home Phone*:

Workmen may enter
home when homeowner
is out*:

Yes No

Bus. Phone*:

Call 1st:

Yes No

Other Phone:

Item #:

Description of item you want to have inspected:

Additional comments or questions